Beach Rotana Residences

The location is excellent in Abu Dhabi, the Rotana Hotel just beside the Residences has direct access to Abu Dhabi Mall which is great. The beach is nice, and the swimming pool is so big, and fun. The staff are professional and friendly. And most importantly, when we realised that the sofa in our studio is not a sofa bed, they provided the additional bed we needed as complimentary, which is very nice of them. The studio size is good even with the additional bed. It is modern, clean, and has everything we needed. It has a shower as well as a bathtub, which is very convenient.

Courteous staff who did everything to assist us with anything we needed. We had some confusion at the check-in as we reached the hotel reception instead of Apartment’s but Ms Amna assisted us extremely patiently and we got checked-in without hassle. The staff who cared for us at the restaurant and housekeeping were really impressive. We feel that the hotel management is putting a lot towards staff training and development. Overall a wonderful experience and a very good value for money.

Amazing hospitality! Ameena was such a friendly & warm host and we were immediately drawn in. The room was large and spacious; well set up with small kitchenette, washer, sofa & dining table. The shower & toilet were separate but next to each other; the inclusion of a bath tub sweetened the pamper. Lots of restaurants. Didn’t try to pool/ beach as it was too hot. We must coming back after Summer. Location is ideal, near to mall.

I had a chance to stay at your property from October 25-28 2022.  It began with a problem right off the bat. A self-inflicted problem. I was there a day early.  My reservation was not to begin until the next day.  The host could have easily said, I'm sorry, we're full comeback tomorrow, but I had the privilege of meeting and working with Yusef.  Yusef is a "Rock-Star" and I wish I could hire him away to work for me at the new hotel we're developing in Atlanta.  He went above and beyond to assist me and to help me work through challenges I was having with Booking.com related to this booking.   I could really tell he had my best interest at heart and wanted to help me find a workable solution. It got to the point where I just surrendered and told him I will do whatever he directs me to do to resolve this issue.  But even beyond the check-in date issue, I had my two kids and I needed them near me.  He worked it out so that we were able to have a 2 bedroom apartment which thoroughly satisfied my needs.  He even showed me the rooms ahead of time to make sure we were satisfied with our accommodations.  On this trip, I stayed in 7 5-star hotels in 7 cities from Amsterdam to Seoul, and hands down Yusef was the best.  he is truly an asset to your facility and brand.  Keep him happy.

Thank you very much and much respect.. .. Especially the receptionist archie she is alovely girl and the bellstand sambath he is agentelman and always smiling..also espechial thanks for all the staff..any thing we ask for they always fulfill our desires..i wish you further progress and success..yours sincerely:fatema alshehhi🌷Thanks for the sea view